On today’s show we welcome Jennifer Sproul, Chief Executive at the Institute of Internal Communications (IoIC).

Topics include:
An introduction to the Institute of Internal Communications (IoIC).

Why everything we do at work and in life is rooted in communication.

Common challenges organizations face in communicating strategically.

The importance of having empathy and strong listening skills.

Solving the communication challenges faced by remote workers.

Understanding the generational gap in communication among employees.

How leaders can create a culture of effective communication and increase the value of an organization.

Jennifer’s book recommendations from a fundamental business perspective.

About Jennifer Sproul:
Jennifer Sproul is the Chief Executive at Institute of Internal Communications (IoIC). Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 65 years through qualifications, career development, thought leadership and best practice.

Prior to joining IoIC, Jennifer had worked for over 15 years in professional associations, most recently as Strategic Marketing & Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal & external), careers, membership, professional development, and publishing.

Learn more about Jennifer Sproul at Institute of Internal Communications (IoIC) and LinkedIn.